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Chronic Care Management (CCM)


Living with multiple chronic conditions—such as diabetes, heart disease, COPD, or hypertension—can feel overwhelming. At Sterling Health Solutions, our Chronic Care Management (CCM) program is designed to provide you with ongoing support, coordination, and guidance, helping you better manage your health and avoid unnecessary complications.
 

What Is Chronic Care Management?

Chronic Care Management is a Medicare-supported service for patients with two or more chronic conditions. It delivers continuous medical oversight and personalized care planning between regular doctor’s visits. Our dedicated care coordinators stay in close contact with you, monitor your progress, and help you navigate
any challenges that arise—ensuring you receive the consistent attention you
need to stay on track.

 

Key Services in CCM

  1. Comprehensive Care Planning
    Together, we develop a personalized plan that outlines your health goals,
    treatment strategies, and action steps. This plan takes into account your
    medical history, medications, lifestyle, and personal preferences.

     

  2. Medication Management
    Managing multiple prescriptions can be confusing. Our team reviews
    your medications regularly to check for potential interactions and ensure
    your regimen is safe, effective, and up to date.

     

  3. Monthly Check-Ins
    We keep a close eye on your condition and progress, scheduling routine phone calls or telehealth sessions to discuss any new symptoms, concerns, or changes that need attention.

     

  4. Care Coordination
    With multiple healthcare providers involved, it’s crucial to maintain clear communication. We work with your specialists, primary care physicians, and other care professionals to ensure everyone is aligned on your treatment plan.

     

  5. Lifestyle Guidance & Education
    Chronic conditions often require lifestyle adjustments—ranging from diet and exercise to stress management. We provide resources, tips, and one-on-one support to help you make informed decisions and sustain healthy habits.

     

Benefits of Chronic Care Management

  • Proactive Health Oversight

  • Reduced Hospitalizations

  • Improved Quality of Life

  • Strong Patient-Provider Relationships
     

Who Qualifies?

  • Two or More Chronic Conditions
    You must have at least two ongoing health issues expected to persist for at least a year or until the end of life.

     

  • Medicare Coverage
    Medicare Part B covers CCM, but private insurance or Medicare Advantage plans might also offer similar benefits. Check with your provider for specifics.

     

How to Get Started

  1. Initial Consultation
    Contact us at 214-256-3300 or email info@sterlinghealth.solutions. Our team will discuss your conditions, needs, and eligibility for CCM.

     

  2. Enrollment
    Once you decide to participate, we’ll enroll you in our CCM program and gather any necessary medical records for a comprehensive view of your health.

     

  3. Care Coordination Kickoff
    We’ll introduce you to your dedicated care coordinator, who will work with you to finalize your individualized care plan and schedule monthly follow-ups.

     

  4. Ongoing Support
    Enjoy peace of mind knowing a trusted healthcare partner is just a call or message away. We’re here to answer questions, address concerns, and adapt your care plan as needed.

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