ER Encounter Notification

​

When a sudden health event leads you or a loved one to the emergency room, staying informed can be half the battle. Sterling Health Solutions offers ER Encounter Notifications—an immediate alert system that keeps families, caregivers, and healthcare partners in the loop about emergency room admissions and discharges.​
 

What Are ER Encounter Notifications?

This service instantly notifies key care team members the moment a patient arrives at, or is released from, an ER. With real-time updates, everyone stays aware of critical health changes—enabling faster decisions and more coordinated follow-up care.

 

Key Benefits

1. Rapid Coordination
   Care teams can mobilize quickly, whether arranging specialized services or
   scheduling follow-up visits.
    

2. Reduced Readmissions
   Early intervention often prevents complications and limits the need for another
   hospital trip.
    

3. Peace of Mind
   Families and caregivers receive immediate updates, easing anxiety and ensuring they can be by the patient’s side if needed.
    

4. Stronger Continuity of Care
   Seamless communication between healthcare providers minimizes gaps and promotes a smoother recovery.
    

How It Works

1. Real-Time Tracking
   We monitor ER admissions and discharges for participating patients.
    

2. Instant Alerts
   Designated caregivers, family members, and providers get a text or email notification as soon as an event occurs.
    

3. Coordinated Follow-Up
   After an encounter, we help arrange the appropriate next steps—whether that’s a home visit, medication review, or specialist consult.
    

Who Can Benefit?

• Seniors & High-Risk Patients

• Family Members

• Home Health Agencies & SNFs
   

Stay Informed. Stay Connected.

​

ER Encounter Notifications ensure you’re never left in the dark when urgent health issues arise.

Contact us at 214-256-3300 or info@sterlinghealth.solutions to learn how this service can bring clarity and reassurance to your care journey.